Sutus

The ‘cool feature’ we highlight in this installment comes courtesy of our very own Michael Flanagan, our support manager here at Sutus, and is one of those features that is not ‘obvious’ to everyone. In fact, unless you were specifically asking for it, you probably didn’t even know support for Overhead Paging was built in to Business Central! 

Commonly found in retail environments as well as those with an outdoor area, overhead paging offers the ability to make a public announcement over a speaker by using the phone on your desk. Think of situations like grocery stores or markets that need to call out for an additional teller to be added from somewhere in the back, or a car dealership or a lumberyard where they need to let someone outside know that there is a call waiting for them inside; they all need overhead paging systems.

Business Central has a couple of ways to deliver overhead paging, both of them a snap to setup. If you need a quick and easy paging system, simply find a pair of regular old amplified speakers that you would normally use with your computer and plug them in to the audio out port on your Business Central 200.

Once they’re plugged in, dial ‘**’ from any Polycom phone and enjoy the sweet sound of your first paging message!

For a more robust and flexible paging system, plug just about any analog overhead paging system into the audio out port and the same dialing ‘**’ from any phone will trigger the overhead paging – does it get any easier?

You will need a 3.5mm stereo or mono audio cable to make this work and each paging system is different and will require its own specific configuration, but getting it to work with the ‘audio-out’ port on the BC200 will not be a challenge.

Let us know if you are using overhead paging and how it is working for you!